Privacy Policy
Last updated: February 2026
Popsicle Studio Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services. This policy is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information when you interact with our website or engage our services: • Contact information — name, email address, phone number, and business address • Business information — company name, project requirements, and budget details • Technical information — IP address, browser type, device information, and pages visited • Communication records — emails, form submissions, and project correspondence
2. How We Use Your Information
We use the information we collect for the following purposes: • To respond to your inquiries and provide quotes for our services • To deliver, manage, and improve our web development and mobile app services • To communicate with you about project progress, updates, and support • To send occasional updates about our services (with your consent) • To comply with legal obligations and protect our legitimate business interests
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include: • Essential cookies — required for basic website functionality • Analytics cookies — help us understand how visitors interact with our site • Preference cookies — remember your settings and preferences You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
4. Third-Party Services
We may use third-party services that collect, monitor, and analyse information to improve our service offerings. These may include website analytics providers, email service providers, cloud hosting and infrastructure providers, and project management tools. Each third-party provider has their own privacy policy governing their use of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. • Active project data is retained for the duration of the engagement plus 12 months • Inquiry and contact form data is retained for up to 24 months • Financial and invoicing records are retained for 7 years as required by Australian tax law • You may request deletion of your personal data at any time, subject to legal retention requirements
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encrypted data transmission (SSL/TLS) across all our services, secure cloud infrastructure with access controls, regular security reviews, and limited access to personal data on a need-to-know basis.
7. Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to: • Access the personal information we hold about you • Correct any inaccurate or outdated information • Request deletion of your personal data (subject to legal requirements) • Opt out of marketing communications at any time • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.
9. International Data Transfers
As a digital services provider, some of our third-party tools and hosting infrastructure may process data outside of Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the Australian Privacy Principles.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please get in touch.